The following rules are rules for visitor conduct at the zoo. Staff reserves the right to ask any individual or group to leave if they are found in violation of these policies. We encourage all visitors to enjoy the zoo in a safe and respectful manner.
We provide these animals with a home while teaching visitors about them. We ask that all visitors remember the zoo is the animal’s home, and we are visitors there. No visitor of any age should treat the animals in a disrespectful manner by yelling or spitting at them, throwing objects, poking or taunting them with actions that would be considered teasing. In addition to adult visitors refraining from these activities, we ask that they correct children and take the opportunity to explain why certain behaviours might have a negative impact on animals (yelling causes stress in an animal with sensitive hearing, throwing rocks causes stress in an animal that cannot move away, running back and forth can agitate the bigger animals and cause them to become aggressive). Please show the animals the respect they deserve, and help us teach this conduct to the next generations.
Our pathways and trails are not paved, so they may be uneven in places. Running along the trails poses a safety risk for falls and injuries. It is also a safety risk for staff who may use trails when handling, walking or transporting animals. We ask the visitors walk at a safe pace on our trails.
Zoo staff provides diets for the animals which are healthy and nutritionally balanced. Human food, plants picked along zoo trails, and other items outside of their prepared diet can be unhealthy for the animals and may lead to unexpected injury, illness or even death.
Trail and habitat fences are in place for the protection of both visitors and animals. No person of any age for any reason (except zoo staff) should lean, climb or reach across zoo fences. Wooden trail fences are designed to keep visitors in safe trail areas, however they are not built to withstand leaning or sitting and may break unexpectedly. We ask that visitors use benches for seating, not the trail fences. Photography must be conducted from designated visitor areas, safely behind trail fences.
Smoking is not allowed on zoo grounds, trails or in visitor buildings. Visitors may only smoke in the zoo parking lot or outside of the admissions area before entering the zoo. Smoking creates a fire hazard along trails and the cigarette ends may be carried by wind or animals into zoo enclosures. Visitors caught smoking anywhere within the zoo grounds may be asked to leave.
Walk, rather than run… take your time to enjoy everything!
Balls, Frisbees, balloons, bicycles, tricycles, roller blades/skates, heelies, skateboards, drugs and alcohol, hackey sacks, scooters and any noisemakers or musical instruments.
Pets of any kind are not allowed at the zoo for the safety of our animals and yours. Please do NOT leave pets unattended in your vehicle in warm weather. Leave them at home or with a proper caregiver.
Put all of your rubbish in bins and use the Recycling Bins when appropriate. Help us keep our Zoo clean